Trady vs. ServiceTitan

Both Trady and ServiceTitan are built to support the trades and service pros. This comparison article will give you a view into how they line up with each other. Trady gives you a powerful and trade-specific website that’s tailored to your business needs. If you want to take payments online, allow online bookings, build a blog for marketing purposes, and control your website, you get all of that and more with Trady. What’s more, Trady also has a full CRM and trades-specific jobs management platform, already included under-the-hood with your Trady website. All of that for free, forever, no credit card required. ServiceTitan gives you access to useful cloud-based software to help you manage your price book and enter jobs in the field. But that’s only part of what you need to run a profitable trades business. How does it stack up to everything Trady gives you? 

If you’re looking to run your whole business, including a customer-facing website, Trady is the clear choice for Pros who want to minimize complexity and maximize functionality: Powerful Trady website, online bookings and payments, CRM, and job management – all under one hood. 

You get a lot of useful software with ServiceTitan. It’s great for taking payments in the field and keeping track of your pricing book. But when it comes to marketing your business and actually getting you new clients, ServiceTitan falls short because it doesn’t give you the ability to create your own website. Trady does. Better yet, you have full control over how that website looks and what you offer to customers via the site. With your Trady website, clients can find you and book jobs right there on the website. You can then accept or re-schedule the jobs, and then take client credit card payments online, send invoices to customers, and manage your jobs and calendar with everything included under-the-hood of your new Trady website. You can even take payments in the field right on your mobile phone, using Trady Pay, a payments service that’s included with every Trady website. ServiceTitan only focuses on job management and field payments. 

With search engine optimization (SEO), you ensure your business jumps to the top of search engine rankings. Why is that important? Only click on the results that show up on the second page of Google. You need to get your business on the first page. Trady has the tools to help you do that. ServiceTitan doesn’t provide you a website – so in addition to paying for ServiceTitan, you’ll still need to hire a marketing agency to build your business a website and optimize it for search engines. 

Word of mouth is as powerful today as it’s ever been. Only now, people talk online more than they do in person. And with the advent of social media, you have the opportunity to talk back. Trady’s websites offer instant sharing and social functionalities that let you engage your customers in direct conversations. Clients who find you on social can book jobs via Trady’s online booking engine right there inside your social media accounts, without even having to call you or visit your website. And those jobs will show up in your Trady dashboard to manage, alongside all your other jobs. Trady becomes a single source of truth for your business – with clients able to book jobs with you wherever they hear about you first: search, social, or website. You can even pull in reviews from Yelp and Google Places to highlight how great your business is.

A Trady website costs nothing, and includes all the job management, CRM, online booking, and payments tools we’ve discussed here. That's in stark contrast with ServiceTitan, which has prices starting from $398 per month. And that’s just for one contractor. The more people you have using ServiceTitan, the more you’ll pay. Trady allows unlimited users, so your whole team can all stay on the same page with jobs, clients, invoicing, and your Trady website content. 

ServiceTitan offers a free demonstration of its services. That’s fine. But you don’t get a hands-on feel for how the software works until you pay your hard-earned money. Trady is free forever, with no credit card required and no obligation, and can launch your new Trady website in mere minutes. Try out Trady today, and immediately you’ll see that it’s the obvious all-in-one choice for tradesmen who need a website, online bookings, job management, CRM, and payments. No need to look further. You can let Trady take care of your website and back office, and you can focus on your clients and your craft.