Frequently asked questions

Everything you need to know about the product, setting up, billing, and more.

What is Trady?

Trady is an SaaS company that unifies website, payments & bookings, job management, and local marketing for services and trades. It provides a platform for tradies to create and operate their home services website with all the functionalities they will need to succeed. Trady provides a new way to connect with homeowners, build relationships, and create customer experiences. Not only will Trady connect your business to where homeowners are, but it will also help you develop a unique marketing strategy. With Trady, you can manage your business with ease.

Who is Trady for?

If you are a contractor, landscaper, painter, HVAC specialist, pool serviceman, pest control specialist, a handyman who provides home services such as building repairs, cleaning and maintenance services, and the like, then Trady is for you. Trady is specifically designed to help you manage every aspect of operating your business—from scheduling appointments to managing leads to accepting payments—so that you can focus on what really matters: providing great service at fair prices.

What can Trady do for me and my homeowners?

There are a lot of different ways Trady can help you and your homeowners. Here are a few: - Trady helps you create a website that reflects your business, so potential clients can find you easily and know what to expect when they hire you. - With Trady, you can set up payment plans so your customers can afford the services they need. - You'll also be able to take bookings from clients who want to schedule a time for their appointments. - And lastly, Trady puts local marketing tools at your fingertips so you can reach as many customers as possible!

Are there any contracts or long-term commitments?

No, there are no contracts or long-term commitments required. You can cancel your subscription at any time. If you would like to cancel your subscription, please contact our customer support team. They will be happy to assist you.

Is there a limit to the number of homeowners that can book me?

No, there is no limit to the number of homeowners that can book you. You can have as many homeowners as you like, and we will never charge you any additional fees.

How many users can I have under one account?

You are only allowed one user per account.

Can I import my existing website to Trady?

Trady can import your existing website through our import tool. This tool can be found in your Trady account settings. Once you have logged in, click on the "Import" tab and follow the instructions.

Are my data and my homeowner's backed up and safe?

Yes, both your data and your homeowner's information are backed up and safe with Trady. We use industry-leading security measures to protect your information, and our team is available 24/7 to help you if you ever have any questions or concerns.

What I am doing right now is working for me; how can Trady make it better?

Trady offers a number of features that can help businesses reach and connect with homeowners more effectively. Some of the ways Trady can help and improve your business and save you time include: - A highly intuitive and functional profile on the Trady platform. It can include photos, descriptions, contact information, and more - Providing businesses with tools to manage their clients and jobs, all in one place - Allowing businesses to offer appointment booking and scheduling directly through their website - Giving businesses the option to display their prices prominently on their profile, so potential customers can easily see what they would be paying for services Overall, Trady provides a number of features and tools that can help businesses reach and connect with potential homeowners. By taking advantage of these features, home service professionals can improve their chances of attracting new customers and growing their business.

Does Trady have a mobile app?

Yes, Trady does have a mobile app. The app is available for both iOS and Android devices and can be downloaded for free from the App Store or Google Play. The app provides users with access to all of Trady's features and functionality, including the ability to create and manage contracts, communicate with homeowners, and take payments.

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